FAQ's

  1. Does Wenn Markets offer ECN accounts?

    Yes we do. Please refer to our different account types, listed here.

  2. Does Wenn Markets offer Demo accounts?

    Yes we do, please register here.

  3. What are the trading spreads for all traded instruments?

    Please, click here to access all of our trading costs.

  4. How long has Wenn Markets been in business?

    Wenn Markets was founded in 1983.

  5. What are Live Chat support hours?

    We currently offer Live Chat support during U.S market session hours from 8:00 AM – 8:00 PM E.S.T.

  6. If I need assistance during the weekend, what should I do?

    You can email [email protected] and we will have a representative call you during our next available time.

  1. What documents does Wenn Markets need to verify my account?

    At minimum, you are required to provide a current copy of your government issued identification or passport, and recent utility bill. Both documents should be legible.

  2. How long does it take to verify my account?

    Accounts are verified same day, unless you are otherwise notified by email.

  3. What deposit methods are available?

    We accept credit/debit cards (Visa or MasterCard), Neteller, Skrill, and International Wire Transfers

  4. How long does it take to credit my deposit?

    Deposits received during normal US market hours are credited within minutes. After hour deposits are credited next business day.

  1. What should I do if I do not receive my login credentials when opening my account?

    We suggest to double check your spam folder. If you still do not find our email please chat with one of our live representative or email us at [email protected]

  2. What kind of orders can I place using the Wenn Markets platform?

    Pending Orders, Market Orders, Stop Orders, Limit Orders, Buy Stop Orders, Sell Stop Orders

  3. What should I do if I want to change my leverage?

    The max available leverage is 200:1 for standard accounts at Wenn Markets. Gold, Platinum, or ECN account holders can request a change with our Live Chat support or email us at , [email protected]

  4. Does Wenn Markets offer mobile platforms?

    Yes, we have offer both tablet and mobile platforms. You can view them by clicking here

  1. What is Forex Trading?

    The Forex Market (also known as spot market) focuses on trading currencies.

  2. What are CFD’s?

    (Contracts for Differences) are leveraged instruments that allows for profit or losses on underlying products in the global market such as commodities, currencies, indices, and shares.

  3. Which CFS’s can I trade at Wenn Markets?

    13 indices, such as FTSE 100, SP/ASX 200, DAX 30, Nikkei 225, CAC 40, S&P 500, and the Dow Jones are available. You also have access to trade Brent Oil, WTI Oil, Gold, and Silver.

  4. What are Wenn Markets’ CFD Spreads?

    click here to view our spreads.

  5. Does Wenn Markets offer exotic currency pairs?

    Yes, you can choose from 25 exotic pairs. You can view them directly on our platform. Open a demo account here.

  6. Are hedging, scalping, or swing allowed?

    Wenn Markets does allow these trading strategies.

  7. What leverage does Wenn Markets offer?

    We offer leverage up to 200:1 for standard account holders. Premium account holders can opt for higher leverages.

  8. Is Wenn Markets a dealing desk?

    We are a strictly STP Broker and all trades are executed straight to market.

  9. Does Wenn Markets offer fixed spread?

    No, we offer low variable spreads